NannyMatchDesk Book a walkthrough

The author

Jimenez Julien, the person behind NannyMatchDesk

I build the software, I answer the support mail, and I sit in on the demos. If something on your desk does not work the way an agency owner needs it to, I am the one who hears about it.

Portrait of Jimenez Julien

Why I built a placement desk

I did not come to nanny placement through childcare. I came to it through a spreadsheet. In 2022 I was asked to help a household staffing agency in the Northeast work out why their revenue had flattened while their inquiries had doubled. The owner had run the business for sixteen years, knew every family by name, and could tell you within five minutes of meeting a candidate whether she would last two years with a particular household. Nothing about her judgment was the problem. The problem was that her judgment was stored in eleven places, and none of them could be searched while a family was on the phone.

I spent three weeks watching that desk. What struck me was how much of the job is sequencing rather than selection. A candidate is not presentable because you like her. She is presentable because four former employers have confirmed the dates and the reason for leaving, because a driving record has come back, because a CPR certificate is current, and because you can produce all of that on the day the family asks. Agencies lose placements in the gap between knowing and proving. That gap is measured in days, and days are how a competing agency wins.

NannyMatchDesk exists to close that gap. Every design choice comes from the same rule: if an owner has to retype a fact she already established, the software has failed. The reference log, the check tracker, the requirement set and the placement contract are one record because they are one piece of work. The compliance calendar exists because I watched an agency lose a nine month placement over a lapsed certification that everyone assumed someone else was watching.

How I work with agency owners

I run demos myself, and I ask you to bring a live search rather than a hypothetical one. Half of what I have learned about this trade came from those thirty minute calls: that live in searches behave nothing like after school searches, that newborn care specialists move between families every twelve weeks and need their own pipeline logic, that a guarantee window is a commercial promise and not a support ticket, and that owners are far more worried about a bad match than about a slow one. I ship on a two week cycle, and requests that come from the desk go to the top of that list, ahead of anything I thought of on my own.

I am not neutral about who this is for. NannyMatchDesk is built for boutique agencies with one to fifteen consultants, run mostly by women who have spent a decade or more in placement and who compete on judgment rather than on volume. It is not an applicant tracking system rebranded for childcare, and it is not a marketplace that will one day try to place candidates around you. I do not take a share of your fees and I never contact your families or your candidates.

Experience and expertise

  • Fourteen years building operational software for small service businesses, the last four of them in staffing and placement.
  • Direct desk research inside 23 US nanny and household agencies across nine states, including shadowing intake calls and reference interviews.
  • Design and maintenance of the requirement matching model, written with three agency owners as reviewers rather than as focus group participants.
  • Responsible for data protection practice at MLJ, SASU, including retention periods, access control and deletion requests.
  • Publisher and editor of everything written on this site. Every number quoted here comes from agency reported desk data, not from a marketing estimate.

How this product is built and maintained

The product ships every second Tuesday. Changes that touch candidate records are tested against a copy of a real desk structure before release, and anything affecting contracts or guarantee dates is reviewed twice, because a wrong date there is a commercial loss for you rather than a bug report for me. Support is answered by a person, normally within one business day, and I do not use an outsourced first line that reads from a script.

Editorial standards are the same as the product standards. Statistics on this site are labelled with the sample they come from. Testimonials are published with the full name, role, business and city of the person who gave them, with their written permission, and they are removed the day a customer asks. No claim appears here that I would not defend to an agency owner face to face, and no page on this site is written by a system that has never sat at a placement desk.

Published articles

Everything I have written for Placement Desk, the magazine this site publishes for owners of boutique nanny and household placement agencies.

Contact the author

Write to me at jimenezjulien42@gmail.com. Product questions, a difficult search you want to talk through, a correction to something on this site or a request for a feature that would save you an hour a week are all welcome. If you would rather see the desk first, book time through the request form on the home page and bring a search you are working on this week.

Published by MLJ, SASU. Publication director: Jimenez Julien. Read the legal notice or the privacy policy.